Multi-Branch QSR Sales & Operational Performance Intelligence Platform

Developed a multi-layer Power BI analytics solution for a UAE-based fast-food business, transforming Oracle ERP sales data into executive, branch, seasonality, revenue-driver, channel, staffing, and inventory intelligence.

QSR Performance Analytics Multi-Branch Intelligence Sales Driver Analysis Peak-Hour Optimization Power BI Decision Support
1.

Business Challenge

Leadership relied on static spreadsheets that reported outcomes but could not explain sales drivers, branch efficiency, seasonality, channel dependence, or the operational causes behind revenue changes.

Static Spreadsheet Reporting

Existing reports lacked analytical depth, dynamic filtering, and driver-based explanations.

Unexplained Revenue Changes

Leadership could not determine whether month-over-month changes were caused by seasonality, order volume, or pricing.

Uneven Branch Performance

The business could not distinguish high-volume, low-efficiency branches from locations with stronger average checks and premium-sales potential.

Channel Dependency Risk

Management lacked a clear view of in-store and delivery dependence, transaction volume, and channel profitability patterns.

Staffing & Inventory Inefficiency

Store teams lacked hourly demand intelligence for aligning labor schedules and inventory budgets with peak and low-demand periods.

2.

Solution

A centralized relational model and five-layer Power BI suite converted point-of-sale data into diagnostic and operational intelligence.

Centralized Oracle Data Model

Cleaned and unified point-of-sale datasets from Oracle ERP and Oracle Database into a low-latency star schema.

Dynamic Time Intelligence

Advanced DAX automated month-over-month growth and year-to-date cumulative performance benchmarks.

Seasonality Index

A mathematical seasonality model separated recurring demand patterns from branch-specific operational issues.

Revenue Driver Decomposition

A Waterfall model split revenue movement into Orders Impact and Average Check Impact.

Branch Performance Intelligence

Scatter analysis compared sales, order volume, average check, contribution, and monthly trends across locations.

Hourly Operational Heat Maps

Daily and hourly matrices revealed peak demand, low-demand windows, and branch-specific operating patterns.

Channel Performance Analysis

In-store and delivery channels were compared across revenue, order volume, and average check.

Five-Layer Power BI Suite

Delivered executive overview, branch intelligence, trends and seasonality, driver analysis, and operational intelligence.

3.

Business Impact

5

Analytical Layers Delivered

Executive, branch, trend, driver, and operational views supported strategic and tactical decision-making.

20–25%

Peak-Month Uplift Identified

Seasonality analysis revealed months performing materially above average, supporting targeted marketing, staffing, and inventory planning.

66.16%

In-Store Channel Share Identified

The analysis quantified dependence on in-store revenue and highlighted the need for a more balanced channel strategy.

2

Primary Revenue Drivers Isolated

Revenue movement was separated into order-volume impact and average-check impact.

Volume-Driven Growth Strategy Clarified

Revenue growth was shown to depend primarily on customer traffic and order volume rather than price increases, guiding marketing toward customer acquisition.

Branch-Specific Strategies Enabled

High-volume branches could focus on throughput and efficiency, while high-average-check branches such as NAH and APR could prioritize premium upselling.

Labor & Inventory Optimization Opportunities

Peak-hour and low-demand windows supported improved staff scheduling, reduced idle labor, and better inventory allocation.

Channel Risk Visibility Improved

Management gained clearer insight into in-store dependence and delivery performance across volume and profitability dimensions.

Quantification note: The supplied documentation did not include measured cost savings or margin improvement. The quantified impact above reflects documented dashboard findings and analytical scope only.

4.

Solution Architecture

QSR Sales & Operational Intelligence Architecture
Point-of-Sale DataSales, Orders, Tickets
Oracle ERPOperational Source
Branch & Channel DataLocation and Service Mode
Star SchemaCentralized Analytical Model
DAX IntelligenceMoM, YTD, Seasonality
Driver AnalysisOrders vs. Average Check
Power BI QSR Performance & Operations Suite

Oracle sales data is modeled and enriched with time intelligence, seasonality, and driver decomposition before delivery through interactive Power BI dashboards.

5.

Analytics Delivery Flow

Extract

Oracle ERP and point-of-sale data

Prepare

Clean, standardize, and unify

Model

Star schema and branch relationships

Calculate

MoM, YTD, seasonality, drivers

Optimize

Growth, branches, channels, staffing, inventory

The analytical flow moves from raw sales records to decision-ready commercial and operational intelligence.

6.

Technology Stack

Oracle ERPOracle DatabaseOracle SQLStar SchemaPower BI DesktopPower BI ServiceDAXTime IntelligenceSeasonality IndexWaterfall AnalysisDecomposition TreeScatter PlotsExcel
7.

Dashboard Gallery

8.

Project Showcase

Live Power BI Dashboard

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Video Walkthrough

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9.

GitHub Repository

Explore the QSR Analytics Project

Explore the complete project documentation, Oracle SQL data model, Power BI dashboards, DAX calculations, business insights, and supporting assets used to build the Multi-Branch QSR Sales & Operational Performance Intelligence Platform.

View GitHub Repository ↗